Guarantees can be gimmicky, with fine print details that make them almost impossible to have fulfilled. Ours, however, is simple: The Triple Z Guarantee that includes a 90-day Simple Zzz's guarantee that gives you the assurance to pick any bed from our huge selection of the world's best beds and sleep soundly for 90 days or simply return it for a full store credit. Plus the 90-day lowest price promise that gives you peace of mind about knowing you got the very best price. If you find your mattress cheaper within 90 days of purchase we will simply refund 115% of the difference. We don't know of any better guarantee in our industry.
As a business, why would we take this risk? It's simple, we want to earn your trust and demonstrate loyalty to products we sell. We hold on to the notion of retail as an ongoing relationship with the customer. Some brands offer their own warranties, but we want to give customers additional confidence that we care about you and have given our endorsement to these mattresses.
If our commitment to your comfort is not enough, we also have the best prices in our industry. Surely you will compare prices ahead of time, but you can go ahead and buy the mattress as you continue to compare.
"Firm" is not a scientific term
There is simply no standard measurement of "firmness" of a mattress. Until there is, brands will make their own determinations for firmness on various types of padding. You need to test a mattress to know if it's right for you. Sometimes the store test is not enough. We want you to buy with confidence--no shipping return fees or red tape.
Your home sleep environment may change your mind
At home you may be colder or hotter or your pillows and bedding may change everything. Even a great mattress may reveal itself imperfect. Come back, and we'll get it right. Can you imagine the hassle of dealing with a faceless internet retailer in such a scenario? It is not worth the risk.
Manufacturing is not perfect
If something happens to your investment within 90 days, we want to answer for that (of course, if it happens often, it will be up to our suppliers to answer to us as well).
The end result is less stress and greater satisfaction. Sound too good to be true? Come in and make us prove it.